All Systems Operational

Uptime over the past 90 days. View historical uptime.
Scorekeeper Operational
Member Services (Pool League) Operational
League Websites Operational
Accounts/Join Operational
poolplayers.com Operational
Franchise Services Operational
Nexus Operational
Resource Library Operational
Email Operational
3rd Party Services Operational
AWS S3 Operational
AWS Elastic Beanstalk Operational
AWS Elasticache Operational
Stripe Payments Operational
SendGrid API v3 Operational
SendGrid Email Activity Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Smartermail Server Maintenance - Friday 11/13/2026 from 6AM to 9AM Central Time Nov 13, 2026 06:00-09:00 CST

Update - We will be undergoing scheduled maintenance during this time.
Nov 12, 2026 - 08:56 CST
Scheduled - We will be conducting maintenance on the Smartermail Server. This means apaleagues/cpaleagues email will be down during this time.
Nov 12, 2026 - 08:56 CST

System Maintenance Friday 11/13/2026 from 6-7 AM CT Nov 13, 2026 06:00-07:00 CST

We will be performing System Maintenance Friday 11/13/2026 from 6-7 AM CT. Services will be unavailable during this time.
Posted on Nov 12, 2026 - 09:04 CST

Nov 12, 2026

No incidents reported today.

Nov 11, 2026

No incidents reported.

Nov 10, 2026

No incidents reported.

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

System Maintenance Friday November 6 from 5:00-7 AM CT
Completed - The maintenance window is complete! Thank you.
Nov 6, 05:45 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 05:00 CST
Scheduled - We will be performing system maintenance on 11/6/2026 5:00 AM - 7:00 AM CT. SK and Nexus may be down during these times.
Nov 5, 08:26 CST

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

System Maintenance Friday Oct 30 from 5:30-7 AM CDT
Completed - The scheduled maintenance has been completed.
Oct 30, 06:37 CDT
Update - We have had to bring Services off line as well. Still expected to be done by 7 am CT. Will let you know when the maintenance window is complete.
Oct 30, 06:26 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 05:30 CDT
Scheduled - We will be performing system maintenance on 10/30/2026, 5:30 AM - 7 AM CT. Nexus score entry and reporting may be slow during this window. No outages expected. SK may have a slight delay but should not be overly slow.
Oct 29, 08:42 CDT

Oct 29, 2026

Join Site Updates
Completed - The scheduled maintenance has been completed.
Oct 29, 15:22 CDT
Scheduled - Today we released a few minor changes to the Join form on Poolplayers.com to make it quicker and easier for players to sign up, especially on a phone.

Players follow the same steps, with fewer fields to fill in. We removed:
- Mailing address: Street address, city, state, ZIP and county. Country is still on the form.
- Home phone: Players now provide just their cell phone number.
- Middle initial and marital status.
- Verify password: Players enter their password once. Password requirements are the same, and they can reset it by email if needed.
Players will still enter a billing address when they pay.

New players joining through this form won't have a mailing address or home phone in their record. That's expected. If you need a player's address, you can ask for it and add it. Players can also add their address and phone number through their profile in Member Services.

Existing addresses and home phone numbers will stay on file, and you can still edit and save player information as usual.

We also updated the Join location list so new locations appear as soon as they're active for the next session.
Oct 29, 15:22 CDT
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