All Systems Operational

Uptime over the past 90 days. View historical uptime.
Scorekeeper Operational
90 days ago
99.86 % uptime
Today
Member Services (Pool League) Operational
90 days ago
99.84 % uptime
Today
League Websites Operational
90 days ago
100.0 % uptime
Today
Accounts/Join Operational
90 days ago
100.0 % uptime
Today
poolplayers.com Operational
90 days ago
100.0 % uptime
Today
Franchise Services Operational
90 days ago
99.94 % uptime
Today
Nexus Operational
90 days ago
99.83 % uptime
Today
Resource Library Operational
90 days ago
100.0 % uptime
Today
Email Operational
90 days ago
100.0 % uptime
Today
3rd Party Services Operational
AWS S3 Operational
AWS Elastic Beanstalk Operational
AWS Elasticache Operational
Stripe Payments Operational
SendGrid API v3 Operational
SendGrid Email Activity Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Services/Nexus Release Wednesday April 1- 6:30 AM CDT Apr 1, 2026 06:30-07:00 CDT

Quick release to push out an update on the WQ Originality Report
Posted on Mar 30, 2026 - 16:32 CDT
Mar 31, 2026

No incidents reported today.

Mar 30, 2026
Member Services App - SLOW rollout starts tomorrow
Completed - The scheduled maintenance has been completed.
Mar 30, 16:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 16:15 CDT
Scheduled - New Scorekeeper & Member Services Update Process: Gradual Rollouts for Stability

APA Tech has started slower, safer rollouts for Scorekeeper and Member Services updates.
Updates will now be released gradually over several days or up to a week instead of all at once.

Why?

This allows us to catch and fix issues early, minimizing disruptions and ensuring a more stable, reliable experience for all users and league nights.

We take the experience of our players and League Operators seriously and want to ensure smoother sailing moving forward.

Tomorrow:

The new Member Services App rollout begins.

Key Highlight:
✅ Multi-Language Support is here!

The app now fully supports:

Spanish
Canadian French
Japanese
Simplified Chinese

Players and operators in the U.S., Canada, Japan, and beyond can now view standings, stats, schedules, scoresheets, and league info in their preferred language.
Bug Fixes:

Improved messaging for unpaid users trying to access stats, membership card, or profile pages (these features remain unavailable until payment is current).
Mar 30, 16:02 CDT
Scorekeeper Version 1.14.46 Rollout Started
Completed - The scheduled maintenance has been completed.
Mar 30, 15:15 CDT
Update - We will be undergoing scheduled maintenance during this time.
Mar 27, 12:45 CDT
Scheduled - Scorekeeper App Update: Version 1.14.46 Rollout and Multi-Language Support

Yesterday we started the beginning the gradual rollout of Scorekeeper version 1.14.46.

In an effort to improve reliability and protect the player experience, we are executing a change in our release process by using "slower, safer releases". This means the update will be rolled out gradually over several days, instead of all at once, allowing us to catch and address any potential issues early.


This update includes laying groundwork for the new tablet designs, as well as a significant new feature:
_________________________________________________________________________________________________________________
Big Update: Multi-Language Support Now Live in the APA Scorekeeper App!


We're excited to share a game-changing update to the APA SK app — MULTI-language support is now available!
The app now fully supports translations in:
Spanish
Canadian French
Japanese
Simplified Chinese
This means players and operators in our growing international community (including the U.S., Canada, Japan, and more) can enjoy keeping score weekly in their preferred language — making the World's Largest Pool League even more accessible and inclusive.

Important note on how it works: If your device is set to one of these supported languages (or a closely related variant), the app will automatically display most content in that language. English remains the default fallback if your device's language isn't supported or doesn't match one of the new options.

Coming soon: These same translations will roll out to the APA Member Services App, giving better access to schedules, standings and scores.
Mar 27, 11:45 CDT
Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026
Minor Issue with app - League Time Showing Incorrectly the App - App Release to correct should be available 3/27/26
Resolved - The Tech Team has identified and corrected the issue. An app release is necessary and should be available to download today.
Mar 27, 09:17 CDT
Identified - The Tech Team has identified the issue and created a fix. Some devices have incorrect times being displayed. We will deploy another app release to correct this issue which should be available for download tomorrow. We apologize for the inconvenience.
Mar 26, 19:25 CDT
Server Maintenance Friday (tomorrow) 3/27 4-5 am CDT
Completed - The scheduled maintenance has been completed.
Mar 27, 05:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 04:00 CDT
Scheduled - Server will be down while we apply a security patch and restart
Mar 26, 15:12 CDT
Mar 26, 2026
Mar 25, 2026

No incidents reported.

Mar 24, 2026

No incidents reported.

Mar 23, 2026

No incidents reported.

Mar 22, 2026
Services/Nexus Release Sunday March 22 - 6:00 AM CDT
Completed - The scheduled maintenance has been completed.
Mar 22, 06:29 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 06:00 CDT
Scheduled - System will be down for approximately 30 minutes while we apply a security patch.
Mar 20, 15:21 CDT
Mar 21, 2026

No incidents reported.

Mar 20, 2026
Error When Accessing HL's in Nexus - This issue also effects Tournaments with a specific HL assigned to the tournament
Resolved - The Tech Team ate their Wheaties this morning! This issue has been resolved. Have a great weekend!
Mar 20, 11:31 CDT
Investigating - We have identified that there is an issue with opening/accessing HL's in Nexus. This issue does effect any Tournament that has a specific HL assigned for that event. The Tech Team is aware and a ticket has been created to fix this issue. We apologize for any inconvenience.
Mar 20, 11:13 CDT
Mar 19, 2026
Continued! - Spring Singles Regionals score crunch Thursday March 19 – 8 am CDT
Completed - Scheduled maintenance is still in progress. We will provide updates as necessary.
Mar 19, 08:41 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 08:00 CDT
Scheduled - We will be crunching in the REMAINING Spring Singles Regionals scores and Nexus will be unavailable during this time. We will let you know when the process is complete.
Mar 18, 11:10 CDT
Mar 18, 2026
Spring Singles Regionals score crunch Wednesday March 18 – 7 am CDT
Completed - The scheduled maintenance has been completed.
Mar 18, 09:17 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 07:00 CDT
Scheduled - We will be crunching in the Spring Singles Regionals scores and Nexus will be unavailable during this time. We will let you know when the process is complete.
Mar 16, 11:24 CDT
Mar 17, 2026

No incidents reported.

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