All Systems Operational

Uptime over the past 90 days. View historical uptime.
Scorekeeper Operational
Member Services (Pool League) Operational
League Websites Operational
Accounts/Join Operational
poolplayers.com Operational
Franchise Services Operational
Nexus Operational
Resource Library Operational
Email Operational
3rd Party Services Operational
AWS S3 Operational
AWS Elastic Beanstalk Operational
AWS Elasticache Operational
Stripe Payments Operational
SendGrid API v3 Operational
SendGrid Email Activity Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

System Maintenance Friday Oct 30 from 5:30-7 AM CDT Oct 30, 2026 05:30-07:00 CDT

We will be performing system maintenance on 10/30/2026, 5:30 AM - 7 AM CT. Nexus score entry and reporting may be slow during this window. No outages expected. SK may have a slight delay but should not be overly slow.
Posted on Oct 29, 2026 - 08:42 CDT

Oct 29, 2026

Join Site Updates
Completed - The scheduled maintenance has been completed.
Oct 29, 15:22 CDT
Scheduled - Today we released a few minor changes to the Join form on Poolplayers.com to make it quicker and easier for players to sign up, especially on a phone.

Players follow the same steps, with fewer fields to fill in. We removed:
- Mailing address: Street address, city, state, ZIP and county. Country is still on the form.
- Home phone: Players now provide just their cell phone number.
- Middle initial and marital status.
- Verify password: Players enter their password once. Password requirements are the same, and they can reset it by email if needed.
Players will still enter a billing address when they pay.

New players joining through this form won't have a mailing address or home phone in their record. That's expected. If you need a player's address, you can ask for it and add it. Players can also add their address and phone number through their profile in Member Services.

Existing addresses and home phone numbers will stay on file, and you can still edit and save player information as usual.

We also updated the Join location list so new locations appear as soon as they're active for the next session.
Oct 29, 15:22 CDT

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

No incidents reported.

Oct 21, 2026

No incidents reported.

Oct 20, 2026

Nexus Release Tuesday morning October 20 at 7 am CDT
Completed - The scheduled maintenance has been completed.
Oct 20, 08:14 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Oct 20, 08:01 CDT
In progress - Extending window until 8:30 CDT thank you
Oct 20, 07:00 CDT
Scheduled - We will be pushing out a fix for the issue where Division Rep / phone number is not showing up for some divisions....
Oct 19, 11:51 CDT

Oct 19, 2026

Member Services: Some players unable to access dashboard or data: receiving the "whoops" error.
Resolved - This incident has been resolved.
Oct 19, 09:20 CDT
Investigating - We are currently investigating this issue.
Oct 16, 15:25 CDT

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

Division Review Whoops Errors
Resolved - This incident has been resolved.
Oct 16, 10:43 CDT
Investigating - We are currently investigating this issue.
Oct 16, 10:26 CDT

Oct 15, 2026

Nexus issues during match input: Freezing, not being able to submit the match
Resolved - This incident has been resolved. You can resume match input. There may still be some dupe score issues which we are currently working on cleaning up.
Oct 15, 10:12 CDT
Investigating - We are currently investigating this issue.
Oct 15, 09:15 CDT
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