All Systems Operational

Scorekeeper Operational
90 days ago
99.97 % uptime
Today
Member Services (Pool League) Operational
90 days ago
99.95 % uptime
Today
League Websites Operational
90 days ago
100.0 % uptime
Today
Accounts/Join Operational
90 days ago
100.0 % uptime
Today
poolplayers.com Operational
90 days ago
100.0 % uptime
Today
Franchise Services Operational
90 days ago
99.98 % uptime
Today
Nexus Operational
90 days ago
99.94 % uptime
Today
Resource Library Operational
90 days ago
100.0 % uptime
Today
Email Operational
90 days ago
100.0 % uptime
Today
3rd Party Services Operational
AWS S3 Operational
AWS Elastic Beanstalk Operational
AWS Elasticache Operational
Stripe Payments Operational
SendGrid API v3 Operational
SendGrid Email Activity Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Mar 13, 2026

No incidents reported today.

Mar 12, 2026
Completed - The scheduled maintenance has been completed.
Mar 12, 15:34 CDT
Scheduled - We will be undergoing server maintenance from 4-6 am CDT this Saturday. Nexus/NMS/SK etc. will all be effected. Thank you.
Mar 12, 12:24 CDT
Mar 11, 2026

No incidents reported.

Mar 10, 2026

No incidents reported.

Mar 9, 2026
Postmortem - Read details
Mar 13, 10:18 CDT
Resolved - This incident has been resolved.
Mar 9, 21:15 CDT
Monitoring - We are seeing traffic return to normal. Some may have matches that are hung up. If that is the case, you will need to reset those matches if they do not work themselves out organically.
Mar 9, 20:50 CDT
Update - We are continuing to work on a fix for this issue.
Mar 9, 20:27 CDT
Update - Things are moving, but performance is still lacking. The Tech Team is diligently working to address. We don't have an ETA at this time.
Mar 9, 20:13 CDT
Identified - The Tech Team believes they have identified the issues. You should see performance improvement soon.
Mar 9, 19:52 CDT
Investigating - We have been made aware that some are experiencing lagging issues and 505 Gateway Errors in the SK app. The Tech Team has been made aware and they are looking into it.
Mar 9, 19:34 CDT
Completed - The scheduled maintenance has been completed.
Mar 9, 07:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 07:00 CDT
Scheduled - Fix error when adding an ‘other event’ when only a 2 digit year is entered
Division Review (weekly) is not displaying 0.00 scores in the Score Column
Update schedule process so that pre paid matches are handled better when schedule changes are made

Mar 6, 14:03 CST
Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026

No incidents reported.

Mar 4, 2026

No incidents reported.

Mar 3, 2026

No incidents reported.

Mar 2, 2026

No incidents reported.

Mar 1, 2026
Postmortem - Read details
Mar 2, 16:28 CST
Resolved - This incident has been resolved.
Mar 1, 20:16 CST
Update - The SK app is up and running again!! Have a great evening.
Mar 1, 20:11 CST
Investigating - The SK app is currently down. The Tech Team is looking into the cause at this time. We will update you are things progress. We apologize for the inconvenience.
Mar 1, 20:02 CST
Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.