All Systems Operational

Uptime over the past 90 days. View historical uptime.
Scorekeeper Operational
90 days ago
99.84 % uptime
Today
Member Services (Pool League) Operational
90 days ago
99.87 % uptime
Today
League Websites Operational
90 days ago
100.0 % uptime
Today
Accounts/Join Operational
90 days ago
100.0 % uptime
Today
poolplayers.com Operational
90 days ago
100.0 % uptime
Today
Franchise Services Operational
90 days ago
99.95 % uptime
Today
Nexus Operational
90 days ago
99.86 % uptime
Today
Resource Library Operational
90 days ago
100.0 % uptime
Today
Email Operational
90 days ago
100.0 % uptime
Today
3rd Party Services Operational
AWS S3 Operational
AWS Elastic Beanstalk Operational
AWS Elasticache Operational
Stripe Payments Operational
SendGrid API v3 Operational
SendGrid Email Activity Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Services/Nexus Release Wednesday May 6 at 7 AM CDT May 6, 2026 07:00-08:00 CDT

We will be pushing out the following:

Report changes -

Make Tournament Eligibility MP By Date Range Report exportable
Install End of Session Summary Patch Report
Install Matches Not Paid Report
Install Paid Bye Matches Report
Rename Tournament Roster Report for SK4TNT to Tournament Roster Report for NTM

Other Changes -

Fix whoops error when adding 18-20 year olds to 21+ divisions
Fix whoops error when trying to inactivate a division where payments in future weeks exist
Fix error when trying to pin a league page post that hasn't been saved yet
Posted on May 05, 2026 - 09:00 CDT
May 6, 2026

No incidents reported today.

May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.

Apr 29, 2026

No incidents reported.

Apr 28, 2026
Nexus / MS / SK down
Resolved - This incident has been resolved.
Apr 28, 23:52 CDT
Update - We are continuing to investigate this issue.
Apr 28, 23:32 CDT
Investigating - We are currently investigating this issue.
Apr 28, 23:30 CDT
Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.

Apr 23, 2026
Incomplete 9-Ball Electronic Scoresheet Data
Resolved - This incident has been resolved.
Apr 23, 16:12 CDT
Update - We are actively working on a HotFix for the electronic scoresheet (ESS) issue affecting 9-Ball data.

We wanted to let you know as soon as possible that we have determined we will NOT be able to recover the missing data. To help you reconcile the affected matches, please follow these guidelines:

Most Missing Data Recoverable: Most of the missing data from one team's scoresheet is complete on the opposing team's scoresheet.

Missing Data on Both: If the data is missing on both teams' scoresheets, please contact the teams directly to recreate the match details as best as possible.

Inputting Partial Matches: If you are unable to reach the teams to get the full information, you can input the matches as "partial" to get the remaining data in until the missing match data is obtained.
Apr 23, 13:48 CDT
Identified - It has been brought to our attention that the 9-Ball Electronic Scoresheets are not fully populating match data from last night. The Tech Team is aware of this issue and are currently working to get this fixed as soon as possible. We apologize for the inconvenience and appreciate your understanding.
Apr 23, 09:23 CDT
Apr 22, 2026

No incidents reported.

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