All Systems Operational

Uptime over the past 90 days. View historical uptime.
Scorekeeper ? Operational
90 days ago
99.68 % uptime
Today
Member Services (Pool League) ? Operational
90 days ago
99.69 % uptime
Today
League Websites ? Operational
90 days ago
99.95 % uptime
Today
Accounts/Join ? Operational
90 days ago
99.96 % uptime
Today
poolplayers.com ? Operational
90 days ago
100.0 % uptime
Today
Franchise Services Operational
90 days ago
99.78 % uptime
Today
Nexus ? Operational
90 days ago
99.68 % uptime
Today
Resource Library ? Operational
90 days ago
99.71 % uptime
Today
Email ? Operational
90 days ago
99.95 % uptime
Today
3rd Party Services Operational
AWS S3 ? Operational
AWS Elastic Beanstalk ? Operational
AWS Elasticache ? Operational
Stripe Payments ? Operational
SendGrid API v3 Operational
SendGrid Email Activity Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 13, 2025

No incidents reported today.

Oct 12, 2025

No incidents reported.

Oct 11, 2025
SK, MS, & Nexus Down
Resolved - This incident has been resolved.
Oct 11, 22:48 CDT
Investigating - We are currently investigating this issue.
Oct 11, 22:32 CDT
Nexus, SK, MS Down
Resolved - This incident has been resolved.
Oct 11, 19:08 CDT
Update - We are continuing to monitor for any further issues.
Oct 11, 18:03 CDT
Update - We are continuing to monitor for any further issues.
Oct 11, 16:40 CDT
Update - We are continuing to monitor for any further issues.
Oct 11, 15:51 CDT
Update - We are continuing to monitor for any further issues.
Oct 11, 15:18 CDT
Monitoring - A fix has been implemented and we are monitoring the results. The team is still working on the issue as the root cause has not been fully addressed yet. We will continue to monitor.
Oct 11, 14:42 CDT
Update - We are continuing to work on a fix for this issue.
Oct 11, 14:16 CDT
Update - We are continuing to work on a fix for this issue.
Oct 11, 13:41 CDT
Identified - The issue has been identified and we are working on a fix. Some users may be able to use MS & SK, while some may not.
Oct 11, 13:06 CDT
Update - We are continuing to investigate this issue.
Oct 11, 13:02 CDT
Update - We are continuing to investigate this issue.
Oct 11, 11:48 CDT
Update - We are continuing to investigate this issue.
Oct 11, 11:16 CDT
Update - We are continuing to investigate this issue.
Oct 11, 10:43 CDT
Investigating - We are aware that Nexus, SK and MS are currently down. The Tech Team is investigating the cause. We will update here when we know more.
Oct 11, 10:20 CDT
Network Maintenance on Saturday - No outage expected
Completed - The scheduled maintenance has been completed.
Oct 11, 13:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 08:30 CDT
Scheduled - We are doing some Domain Controller work this Saturday starting at 8:30am. We will be creating a
new domain controller and demoting one. We are not expecting down time. We are not expecting issues but we felt it would be a good idea to let you know
Oct 10, 12:13 CDT
Oct 10, 2025

No incidents reported.

Oct 9, 2025

No incidents reported.

Oct 8, 2025

No incidents reported.

Oct 7, 2025

No incidents reported.

Oct 6, 2025

No incidents reported.

Oct 5, 2025

No incidents reported.

Oct 4, 2025

No incidents reported.

Oct 3, 2025
Quick Services release at 4 pm today
Completed - The scheduled maintenance has been completed.
Oct 3, 16:13 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 16:00 CDT
Scheduled - Quick Services release at 4 pm today to fix an issue with Raise On Indicator not holding in Review
Oct 3, 15:04 CDT
Oct 2, 2025

No incidents reported.

Oct 1, 2025
Nexus / Match review from players 8-ball score screen - showing wrong match, and points are missing. Quick release to fix this from 3-4 this afternoon
Resolved - This incident has been resolved.
Oct 1, 15:32 CDT
Identified - The issue has been identified and a fix is being implemented.
Oct 1, 14:59 CDT
Investigating - We have a fix for this issue and will be doing a quick services release from 3-4 pm this afternoon
Oct 1, 14:31 CDT
Quick Services release at 3 pm today
Completed - The scheduled maintenance has been completed.
Oct 1, 15:32 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 15:00 CDT
Scheduled - We will be performing a services release at 3 pm today to fix the problem where the 8b scores screen is displaying 9b match input
Oct 1, 14:50 CDT
Services/Nexus Release Wednesday October 1 - 700 AM CDT
Completed - The scheduled maintenance has been completed.
Oct 1, 07:26 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 07:00 CDT
Scheduled - Pushing out more changes for SK for tnt in the morning!
Sep 30, 14:15 CDT
Sep 30, 2025
SK/MS/Nexus Down
Postmortem - Read details
Oct 1, 13:36 CDT
Resolved - This incident has been resolved. We apologize for the inconvenience.
Sep 30, 21:20 CDT
Update - We are seeing some stabilization, but are continuing to investigate. Thank you all for your patience while we work through this issue.
Sep 30, 21:05 CDT
Update - We are continuing to investigate this issue.
Sep 30, 20:55 CDT
Investigating - We are aware that the SK app is throwing a "Bad Gateway" error. The Tech Team is investigating the issue. Stay tuned for updates!
Sep 30, 20:46 CDT
Sep 29, 2025

No incidents reported.

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