All Systems Operational

Scorekeeper ? Operational
90 days ago
100.0 % uptime
Today
Member Services (Pool League) ? Operational
90 days ago
100.0 % uptime
Today
League Websites ? Operational
90 days ago
100.0 % uptime
Today
Accounts/Join ? Operational
90 days ago
100.0 % uptime
Today
poolplayers.com ? Operational
90 days ago
100.0 % uptime
Today
Franchise Services Operational
90 days ago
99.93 % uptime
Today
Nexus ? Operational
90 days ago
100.0 % uptime
Today
Resource Library ? Operational
90 days ago
100.0 % uptime
Today
Email ? Operational
90 days ago
99.79 % uptime
Today
3rd Party Services Operational
AWS S3 ? Operational
AWS Elastic Beanstalk ? Operational
AWS Elasticache ? Operational
Stripe Payments ? Operational
SendGrid API v3 Operational
SendGrid Email Activity Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Aug 5, 2025

No incidents reported today.

Aug 4, 2025

No incidents reported.

Aug 3, 2025

No incidents reported.

Aug 2, 2025

No incidents reported.

Aug 1, 2025
Resolved - This incident has been resolved.
Aug 1, 10:21 CDT
Investigating - It has been brought to our attention that many have been made to log in multiple times to the SK app during use. The Tech Team is looking into this issue. We will update when we know more. Again, we apologize for the inconvenience.
Jul 30, 10:09 CDT
Jul 31, 2025

No incidents reported.

Jul 30, 2025
Resolved - The issue has been identified and the fix has been released. Everything should be back up and running as usual in about 5-10 mins.
Jul 30, 10:32 CDT
Investigating - It has been brought to our attention that a Whoops Error is received when trying to access division information on MS. The Tech Team is looking into this now. We will update as soon as we know more. We apologize for the inconvenience.
Jul 30, 10:04 CDT
Jul 29, 2025

No incidents reported.

Jul 28, 2025

No incidents reported.

Jul 27, 2025

No incidents reported.

Jul 26, 2025

No incidents reported.

Jul 25, 2025
Completed - The scheduled maintenance has been completed.
Jul 25, 16:35 CDT
Scheduled - Yesterday we released the following updates:

Bug Fixes

Member Services
We’ve addressed a little hiccup with the "Open Match in Scorekeeper" button in Member Services. It’s now working perfectly, so you can easily view your matches in the Scorekeeper app
Scorekeeper App
For our Android users, we’ve fixed an issue where the Scorekeeper app buttons overlapped with the Home and Back buttons on your device. Everything is now easy to see and tap, making your experience smoother!
We also fixed a problem related to timeouts when a player with a different skill level (SL) was added. You shouldn't have any issues with that anymore!
The Game Over and Undo buttons weren't available on Android tablets. We believe we also resolved that issue.

Jul 25, 15:21 CDT
Jul 24, 2025
Completed - The scheduled maintenance has been completed.
Jul 24, 08:37 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 08:00 CDT
Scheduled - Pushing out more changes for SK for tnt!!
Jul 23, 12:59 CDT
Jul 23, 2025

No incidents reported.

Jul 22, 2025

No incidents reported.