All Systems Operational

Uptime over the past 90 days. View historical uptime.
Scorekeeper ? Operational
90 days ago
99.72 % uptime
Today
Member Services (Pool League) ? Operational
90 days ago
99.73 % uptime
Today
League Websites ? Operational
90 days ago
100.0 % uptime
Today
Accounts/Join ? Operational
90 days ago
99.96 % uptime
Today
poolplayers.com ? Operational
90 days ago
100.0 % uptime
Today
Franchise Services Operational
90 days ago
99.81 % uptime
Today
Nexus ? Operational
90 days ago
99.73 % uptime
Today
Resource Library ? Operational
90 days ago
99.76 % uptime
Today
Email ? Operational
90 days ago
99.95 % uptime
Today
3rd Party Services Operational
AWS S3 ? Operational
AWS Elastic Beanstalk ? Operational
AWS Elasticache ? Operational
Stripe Payments ? Operational
SendGrid API v3 Operational
SendGrid Email Activity Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Dec 2, 2025

No incidents reported today.

Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

Nov 26, 2025

No incidents reported.

Nov 25, 2025

No incidents reported.

Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.

Nov 21, 2025
SK Android only Team names are not displaying correctly when dark mode is enable.
Resolved - Release 1.14.12 rollout was halted.
This action stops the release, preventing new users from installing the version and reverting new installs to the previous stable version.

We will push out 1.14.12 for android early next week.

If anyone needs to update their app immediately (for tonight), uninstall/reinstall
Nov 21, 16:47 CST
Investigating - We are currently investigating this issue.
Nov 21, 16:12 CST
Scorekeeper Release
Completed - The scheduled maintenance has been completed.
Nov 21, 14:31 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 14:30 CST
Scheduled - The following items were released today. Players will need to update apps.
Scorekeeper App – Release Notes
✨ Improvements & Fixes in This Update
1. iOS Match Reset Fix
When resetting a player match on iOS, the keyboard was covering the text field, making it hard to type.

This is now fixed. The screen automatically shifts up so the input field is always visible.
(Android already worked as expected.)

2. Better Support for Foldable & Resizable Screens
For players using foldable phones or devices that can resize the screen:
The scoring screen now automatically adjusts so it stays readable and usable no matter how the screen is folded or resized.

3. Updated Modals to the New App Design
Several pop-ups/modals throughout Scorekeeper have been refreshed to match the new design style we’ve been rolling out.
Cleaner, more consistent, and easier to read.

4. NEW: “Recently Seen Teams” (with Offline Access)
Players can now view the last rosters they saw in Scorekeeper even if their internet is not working or we're experiencing a system outage. This will be helpful in the rare time when play must continue and scores are kept on paper.
Why this matters: Allows players to continue scoring even if the system goes down or your device loses service.
How it works:
Every time you open a match (roster page), both teams automatically get saved to “Recently Seen Teams.”
You can open this list from the header menu anytime—online or offline.

5. iOS Match Swipe Bug Fix
When scoring multiple matches at once on iOS, swiping left or right on the first or last match caused the entire screen to slide.

This is now fixed—the screen stays locked on the match as it should.

6. CBP (Completed by Points) Modal Now Displays Correctly
A bug prevented the CBP modal from appearing for scorers when a match ended by points.

This has been resolved, and the CBP confirmation will now show reliably.

7. Error Fix: “Cannot read property 'endRackTurn' of null”
This error occurred in certain scenarios while scoring.
It has been fixed to ensure smoother rack transitions and fewer interruptions.

8. Removal of the “Old Look” Toggle
The legacy UI is now fully retired.
All users will use the updated Scorekeeper interface, which includes every feature previously only available in the “old look”—and more.
This reduces confusion and ensures everyone is using the most supported version.

9. 9-Ball: Balls 6-9 were not available when scoring two matches. This has been fixed.
Nov 21, 14:25 CST
Nov 20, 2025

No incidents reported.

Nov 19, 2025

No incidents reported.

Nov 18, 2025

No incidents reported.

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